Bulgaria Outsourcing Business Card


  • Bulgaria ranks 3rd most amost attractive outsourcing location in the world in 2015 Business Process Outsourcing  (BPO) & Shared Service Location Index of the global consultancy Cushman & Wakefield.
  • Hackett Group Global Research Center positioned Bulgaria country 12th in the world as an outsourcing destination and second among ten Central and Eastern European countries in 2013
  • Bulgaria is in the Top 10 countries with fastest Internet speed worldwide, holding 8th position with speed of the internet access of over 32 megabytes per second. Ranks 5th in Europe.
  • 6% of the country’s GDP generated by the outsourcing sector
  • 20% annual growth of outsourcing businesses is expected in the next 3-5 years
  • 24,000 professionals employed in the outsourcing sector. Estimated 60 000 employed in the industry by 2018
  • Bulgaria’s average revenue per FTE is between 15% and 25% higher compared to the global peers
  • Cumulative average growth rate of FTE employment in BPO sector was over 24% in 2011 and 16% in 2012
  • 6% of the country’s GDP generated by the IT, Software and Telecommunication
  • 40% of the workforce in the outsourcing sector are software developers, of which 11% senior developers
  • Bulgarian outsourcing sector offers services in 30+ different languages
  • Bulgaria ranks first in Europe in IT-certified specialists per capita
  • Bulgaria ranks third worldwide in the number of certified IT professionals

Outsourcing Summit & Expo