Meet the new BOA’s member - Pontica Solutions

Pontica Solutions is a Stevie® award winning BPO and ITO company, founded as a start-up in 2015 by experienced professionals in the industry. The company is now one of the most dynamic BPO companies in Bulgaria according to the latest BOA’s industry report, increasing the number of their employees five times for the past three and a half years. Pontica Solutions offers great opportunities for young professionals in the field of customer success, people management, project management, marketing and IT in more than 30 languages. Starting with one client and growing consistently gave them the advantage to understand how important the personal approach is, and keeps motivating them to achieve the best results while maintaining a healthy and transparent working environment. Their communications expertise and flexibility of services allow them to react quickly to the industry changes, deliver cost efficiency and improve customer satisfaction.

Today, Pontica Solutions partners with high-tech, gaming, e-commerce, and retail companies including the one of the biggest Japanese gaming producers and the most popular e-mailing company in Europe and keep expanding their portfolio at a very high pace.

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