Following the success of our past three events in Sofia, we are delighted to announce the fourth Annual Outsourcing Conference, hosted in Burgas, the fastest developing city of Bulgaria.
From factories and warehouses to the emergency room and finance office, the demand for reliability and productivity has led to increasing adoption and application of automation. Many repetitive tasks now relegated to business process outsourcing are getting competition from robotic process automation (RPA). How is artificial intelligence (AI) developing to compete with outsourcing?
What are the possible scenarios for the development of the BPO industry?
Are we witnessing just an evolution stage or the business will soon be radically reshaped to enter the RPA age?
Should we look for new names for the business we do, our operating models and the human role in the processes?
With Innovation being part of Bulgaria’s ICT flourishing period long enough to attract attention not only from Western European Countries, but also globally, is the country able to lead the way in the further automation of business processes and set global trends? How would this reflect on the economy, the education and the foreign investments? In a bid to answer these questions for a forth year in a row Capital newspaper and the Bulgarian Outsourcing Association (BOA) will host the country’s most important gathering of outsourcing sector’s leaders, CEOs, C-level and senior executives giving a stage to strategic and in-depth coverage and independent point of view of the businesses and all stakeholders.
More information you can find on the following link: https://sourcingexcellenceconference.com/