Bulgaria is an established leading global outsourcing and offshoring destination. Bulgaria has a world class qualified and talented workforce speaking numerous languages and with high-end technical skills.

The mix of multilingual talent pool, competitive operational costs cultural proximity and expertise in the outsourcing industry make Bulgaria top outsourcing destination in Europe and one of the best in the world.

Bulgaria is ranks 9th

in AT Kearney 2014 Global Services Location Index and is the only European location in the Top 10.

Bulgaria ranks 3rd

most amost attractive outsourcing location in the world in Business Process Outsourcing (BPO) & Shared Service Location Index of the global consultancy Cushman & Wakefield.

World class talent & Skills

Bulgaria is well-suited to attract language-intensive, IT-intensive, high value-added services and projects requiring knowledge-intensive input. The coutry has a talanted, flexible, committed, productive and loyal workforce with a high level of education in business and entrepreneurship areas.

  • 28% of population hold university degree
  • 80% of university graduates speak English
  • 52.4 % of the workforce aged 18-35 speaks at least one foreign language
  • Each year approx 15,000 students out of 60,000 pursue a university degree in language studies including Chinese, Japanese, Hindi, Scandinavian, and Slavic languages
  • 7% of the workforce has engineering degrees
  • 98% of the students enrolled in professional and language schools in Bulgaria study one foreign language, 73% study at least two foreign languages
  • Bulgaria ranks  #1  in Europe in IT-certified specialists per capital
  • Bulgaria ranks #3 worldwide in the number of certified IT professionals
  • 50 % of Bulgarian graduates obtain degrees in majors suitable for the Business Process Outsourcing (BPO) industry
  • Large pool of EU and US native speakers
  • Outsourcing expertise and best industry practices

Leading edge technology, data security & infrastructured

  • 8th in the world and 5th in Europe in Internet speed
  • Reliable IT infrastructure ensures business continuity
  • The security and privacy of confidential business information is safeguarded regulations data protection practices employed by the outsourcing sector
  • Availability of top-quality office space with rents lowest in the Eastern Europe

 

CULTURAL COMPATIBILITY & STRATEGIC LOCATION

  • Cultural Proximity to European and US-based customers in terms of business attitude and ethics
  • Culturally and linguistically aligned to the western business world
  • Positioned to service clients worldwide for its time zone (EET, UTC+2)
  • Geographical proximity to Central and Western Europe, and EU member states
  • Strategically located to provide easy access to world financial centers and a number of major markets and - South-East Europe, EU, Russia/CIS, Middle East and North Afric

 

POLITICAL & BUSINESS STABILITY

  • Stable parliamentary democracy, EU, NATO and WTO member
  • Bulgaria’s currency is fixed to the Euro under a currency board
  • EU funding – more than €10 bln in EU funds over the next years
  • Combination of political and macroeconomic stability and incentives for doing business
  • Competitive and attractive cost of doing business
  • Favourable taxation –10% corporate tax, 10% income tax, 5% withholding tax on dividents
  • Special incentives for investors

Unique lifestyle

  • Living in Bulgaria is an experience that many people from all over the world are enjoying greatly
  • Leisure activities span from sea-side resorts and winter skiing, to all-year-round spa activities, mountain-trekking, historical sites tourism
  • Vibrant cities with many art galleries, festivals, concerts, museums
  • Monasteries and temples dating back as far as 4th century AD
  • World-class golf resorts
  • Hiking and adventure sports in the beautiful Rila, Pirin, Rhodopes and Balkan mountains
  • Fine cuisine and boutique wineries