Bulgarian Outsourcing Association with new Executive Director

Svetoslav Ivanov is the new Executive Director of BOA
Svetoslav Ivanov is the new Executive Director of Bulgarian Outsourcing Association (BOA). He has more than 15 years of experience on national and international level in the areas of general management, site management, business development, operations and service delivery. His rich experience includes BPO, IT, retail and mobile payments.
„As an Executive Director of BOA I will work hard on achieving our goals - to strengthen Bulgaria's position as a leading business and outsourcing destination, to contribute to the growth and development of the innnovations in the outsourcing industry and, last but not the least, to support and develop the quality education. I believe that my experience will be usefull and together with BOA team will managed to expaned the association activities not only on national level but, also, in Southeastern Europe", said Svetoslav Ivanov.
In 2009 Svetoslav joined the BPO sector as an independent consultant. Later on he took the positions Senior Service Delivery Manager at Sutherland Global Services and Sales Director at Cellum, where together with his team Svetoslav Ivanov launched the completely new, high-end mobile payment product CellumPay in the period 2012 – 2014. Since 2014 Svetoslav had been CEO at C3 Customer Contact Channels for Bulgaria. His international experience also includes Division General Manager for South Eastern Europe at Xerox. In addition, he has been in charge of Logistics and Operations activities at Office 1 Superstore for Central Eastern Europe.